Recenzii ale specialiștilor și userilor pentru Alexhost

Pinned review

Leonor Savtel

din Republica Moldova |

03 Nov, 2023 | 15:11

5.0

Super offshore dedicated

excellent dedicated with a speed of 294 mbps, I bought it at a discount! I found an opportunity for myself to buy it for less than 40 eur per month, and I want to say that the uptime pleasantly surprised me. I will continue to use the service, I have never regretted the purchase, recommend alexhost

Serviciu utilizat: Dedicated Server - Intel® Core™ i3-4130

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Ilker Caylak

din Turcia |

19 Apr, 2022 | 13:04

1.0

Their servers are very slow and constantly shutting down, You can't get a refund either

Their servers are very slow. 1gbps bandwidth is a lie!
It made me feel like I was using slow dial-up internet from 2004!
When you want to upload your website's 10 gb wordpress files from Filezilla program to the server, you wait exactly 9 hours!
And on top of that, the upload is interrupted because the server is constantly crashing!

I bought servers from a lot of server providers before, they were all very good, but I am having such a problem with this company.
1 core processor servers from other major server providers outperform this alexhost's 16 core processor servers. I'm telling from my experience!

They did not fix the problem even though I opened a support ticket many times. I suffered a great loss as the server was constantly crashing and therefore my website could not be reached!

Even though their website says refund up to 30 days, they do not refund your money in any way. When you open a support ticket, they only reply, "Please wait, we have forwarded your request to the appropriate department." Since March 29, they have not responded to my support tickets other than the above answer.

The date I wrote this article is April 19, 21 days have passed since March 29, they have been doing nothing for 21 days!

If you are going to buy a server from here, think 20 times and consider that you cannot get a refund!

Serviciu utilizat: Dedicated Server

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Official reply 18 Aug, 2022 | 21:08

Hi Ilker Caylak

I think you were the person who commented on the forum right? If yes, then it has been resolved and we have demonstrated how we have good speeds. However, I have a brief explanation.

Our 1Gbps network as such indicates is shared "shared" the term shared means that it is shared by customers. In other words, the 1Gbps port is shared (divided) by the clients. This means that the speed may have oscillations, variations. When something is shared it means that you can have 100Mbps, 400Mbps or 900Mbps or 200Mbps or whatever speed, because 1Gbps is shared.

As explained, there is the possibility of having 1Gbps dedicated, in which it is paid. This is due to the development of our country as well. We can show that it is possible to have optimal speeds with us.

Contact us by opening a support ticket. And send the link your comment (feedback) from hostadvice and we'll show you what we did.

We apologize for this situation.
We wait.

Best Regards,
Alexhost

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Carlos Duarte Pinhal Diogo

din Portugalia |

03 Apr, 2022 | 21:04

1.8

Poor quality hosting service

Poor quality hosting service. I bought the cheapest service(10 EUROS/year) to test the company's quality. I encountered the following problems:

- Site is constantly offline(BAD REQUEST 502 ERROR);
- Files are automatically created, no reason for that and I suspect may be a virus.
- Bad server configuration. I don't know if this bad configuration is for purpose.
- Support does absolutely nothing when you open tickets complaining about the situation;
- Unwillingness to enable puglin in CPanel of SSL Free, Let's Encrypt

For these reasons it is not a reliable company.

Serviciu utilizat: Shared

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Official reply 18 Aug, 2022 | 21:08

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1 581 / 5 000
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Hello Dear Carlos Duarte Pinhal Diogo.

First of all, we apologize for these situations.

The problems that you report are related to the accommodation, you are using an accommodation for €10 per year that is practically €0.83 per month.

This type of hosting is only good for starter sites, sites that don't have a lot of visits or use a lot of plugins or heavy themes. Since it is 10€ per year, resources such as RAM and CPU are limited.

We suggest using another hosting package such as litespeed or a virtual private server (vps)

Error 502 is an indication of a server failure, meaning that resources may be exhausted. Your website may be using too many resources. And in that case the problem is the customer's, not ours. Because as we said it is shared, and even having a website without visits, if you are abusing plugins or heavy themes it is enough to increase your CPU (Processor) and RAM usage.

I would advise switching to a VPS as it is much more powerful. But of course it requires knowledge, in which you can hire a server administrator. Or use our shared litespeed, however you must use the ideal package for you. For this you need to know how many daily visits you have, the weight of the website and the database and monthly traffic.

Because all this will impact shared hosting.
As for SSL, we have that available. But you can also use cloudflare SSL if you want.

We look forward to hearing from you. We want to make sure we have good assistance.

Thanks,
Alexhost

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Cayden Kyson

30 Aug, 2021 | 11:08

5.0

All problems solved

I didn't know how to decide on the hosting. On one, second, third, I regularly had some minor and more problems. With AlexHost, everything goes smoothly. I am satisfied with the service, I am satisfied with the quality, I am happy. Preparing new projects for launch. Thank you guys for not letting you down.

Serviciu utilizat: VPS - Unmanaged VPS 4 Cores (MD, SE, NL)

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fan ny

din Malaezia |

18 Aug, 2021 | 15:08

5.0

Good service so far

Yes, I have buy vps, the guys very helpful help me settle everything.
they dont have livechat service, but customer support is very well,
they reply all of my problem on time
i really appreciate them!

Serviciu utilizat: VPS - Unmanaged VPS 1 Core (MD)

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Alexhost

20 Aug, 2021 | 12:08

Hello, Dear Fan ny

You have livechat available, probably is your browser extensions blocking it.
We recommend open a ticket support is the best way.

Thank you for your wonderful words. We are together!
Alexhost

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Regan Luke

17 Aug, 2021 | 13:08

4.8

Promptly and efficiently

I posted my blog on WordPress, moved it from the previous hosting to AlexHost and now I am satisfied for two months. There were problems with the previous hosting due to which the site did not develop as it should. On the first day I received all the answers from the support service, which made me very happy. The site lives on the Internet perfectly and I am already seeing the first successes. Thanks to Alex Host. I highly recommend this hosting. Thanks.

Serviciu utilizat: Shared - PROMO Advanced Hosting

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abhinandan mohanty

din India |

10 Aug, 2021 | 16:08

2.8

not much satisfied

This provider providing at affordable price, some pros and cons,
1st they providing livechat only for sales not for support, for every support you have to open ticket and they take too much time to reply,
2nd they have to worst refund policy, they direct decline your refund request.
also when i click on request cancellation it show me "this option is disable by staff member"

but price is good.
in features they done have much features like reboot, firewall, change root password, they may improve themselfe. but i am really disappointed about service.

Serviciu utilizat: Dedicated Server - Intel® Pentium™ Dual Core G3220

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Alexhost

20 Aug, 2021 | 12:08

Hello, Dear abhinandan mohanty

Refund policy is available only for certain time, we can't refund if that time as exceded.

We are sorry to hear that.

We love you, and we like you to be with us in that journey.

Thank you
Alexhost

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abhinandan mohanty

20 Aug, 2021 | 12:08

Hello,
I see your refund policy it's within 6 hour after delever. And you take upto 24hour to delever.
Just think one thing i purchase a service at morning and you delever me at night when we are going to sleep. We woke up 6hour must be completed. And after we check your server quality we can't ask for refund. And also your didn't get full refund and very worst service. And livechat is only for sales not for support.

Răspunde

Official reply 20 Aug, 2021 | 13:08

Hello, Dear Abhinandan e

Livechat is online, and always we try to help you. But the best way is to use our ticket system because is where our technicals are online and certainly fix your issues more faster.

Our refund policy have limits of time, to ask for that, you should read it before order anything. We do refund based on our policies.

If you have any more question or trouble, we advice to contact our support trought our ticket system.

Hope you give to us another opportunity, we love you as our customer. We really appreciate your feedback.

Thank you
Alexhost

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Adri ibrahim

din Arabia Saudită |

21 Apr, 2021 | 05:04

3.6

Good support but service not good

I hope they can read this for one of the staff for this hosting . Im happy for my first 5 vps for your hosting because the support is very fast. After a few days, im worried why my 3 website drop there seo rank in google and i see in google search console the problem . My 3 website got an multiple SERVER ERROR per day. Please increase the performance for your server because im sure im not the one to incounter this problem.

Serviciu utilizat: VPS - Unmanaged VPS 2 Cores (MD, SE, NL)

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Adrian C.

din Franța |

17 Apr, 2021 | 11:04

5.0

Very good host

This host is very good. The prices are very attractive, the support answers all your questions, they are available at all hours and the delivery service is very fast! I highly recommend this host and Francophones should take an example on their strategy and their services!

Serviciu utilizat: VPS - Unmanaged VPS 1 Core (MD)

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Numele planului	Spațiu	Lățime de bandă	Panou	Număr de site-uri	Preț
PROMO Basic Hosting	1 GB	Nelimitat	cPanel	5	3,83 RON	Detalii
PROMO Advanced Hosting	5 GB	Nelimitat	cPanel	20	12,44 RON	Detalii
PROMO Expert Hosting	10 GB	Nelimitat	cPanel	0	29,00 RON	Detalii
PROMO Super Hosting	20 GB	Nelimitat	cPanel	0	38,65 RON	Detalii

Numele planului	Spațiu	CPU	RAM	Preț
Unmanaged VPS 1 Core (MD)	10 GB	1 x 2.40GHz	1.5 GB	19,90 RON	Detalii
Unmanaged VPS 2 Cores (MD, SE, NL)	40 GB	2 x 2.40GHz	4 GB	49,75 RON	Detalii
Unmanaged VPS 4 Cores (MD, SE, NL)	80 GB	4 x 2.40GHz	8 GB	79,60 RON	Detalii
Managed VPS 1 Core (MD, SE, NL)	10 GB	1 x 2.40GHz	1 GB	49,75 RON	Detalii
Managed VPS 1 Core (MD, SE, NL)	25 GB	1 x 2.40GHz	1 GB	99,50 RON	Detalii
Managed VPS 2 Core (MD, SE, NL)	40 GB	2 x 2.40GHz	2 GB	149,24 RON	Detalii
Managed VPS 4 Core (MD, SE, NL)	60 GB	4 x 2.40GHz	4 GB	198,99 RON	Detalii
Managed VPS 6 Core (MD, SE, NL)	100 GB	6 x 2.40GHz	6 GB	273,61 RON	Detalii
Managed VPS 8 Core (MD, SE, NL)	150 GB	8 x 2.40GHz	8 GB	348,24 RON	Detalii

Numele planului	Spațiu	CPU	RAM	Preț
Intel® Pentium™ Dual Core G3220	1000 GB	2 x 3.20GHz	4 GB	131,33 RON	Detalii
Intel® Core™ i3-4130	1000 GB	2 x 3.40GHz	4 GB	174,12 RON	Detalii
Intel® Pentium® G4400	1000 GB	2 x 3.30GHz	4 GB	388,03 RON	Detalii
Intel® Core™ i5-4570 Processor	1000 GB	4 x 3.60GHz	4 GB	194,02 RON	Detalii
Intel® Core™ i7-4770	1000 GB	4 x 3.90GHz	4 GB	313,41 RON	Detalii
Intel® Xeon® Processor E5-2620	1000 GB	6 x 2.50GHz	4 GB	273,61 RON	Detalii
2x Intel® Xeon® E5-2680 v2	600 GB	20 x 3.60GHz	250 GB	492,51 RON	Detalii
2x Intel® Xeon® E5-2690 v2	128 GB	20 x 3.60GHz	125 GB	497,48 RON	Detalii
2x Intel® Xeon® E5-2620 v3	128 GB	12 x 3.20GHz	31.25 GB	596,98 RON	Detalii
2x Intel® Xeon® E5-2699 v3	1000 GB	36 x 3.60GHz	31.25 GB	741,25 RON	Detalii
Intel® Core™ i7-9700 DDR4	1000 GB	8 x 4.70GHz	3.91 GB	776,07 RON	Detalii
Intel® Core™ i9-9900K DDR4	1000 GB	-	7.81 GB	793,68 RON	Detalii
Intel® Core™ i9-10920X DDR4	1000 GB	-	7.81 GB	954,02 RON	Detalii
Ryzen™ 9 3950X	1000 GB	16 x 4.70GHz	62.5 GB	989,99 RON	Detalii

Numele planului	Preț
PositiveSSL EV	787,86 RON	Detalii
GeoTrust True BusinessID with EV	1.115,20 RON	Detalii
Thawte SSL Web Server with EV	1.115,20 RON	Detalii
Comodo PositiveSSL Multi Domain Wildcard	1.217,58 RON	Detalii
Comodo PositiveSSL	64,62 RON	Detalii
RapidSSL Certificate	76,76 RON	Detalii
Comodo PositiveSSL Multi-Domain	153,47 RON	Detalii
Thawte SSL123	246,90 RON	Detalii
GeoTrust QuickSSL Premium	358,09 RON	Detalii
Thawte SSL Web Server	501,36 RON	Detalii
Comodo Domain Validated UCC SSL	501,36 RON	Detalii
GeoTrust True BusinessID	542,20 RON	Detalii
Comodo PositiveSSL Wildcard	593,44 RON	Detalii
RapidSSL Wildcard Certificate	705,93 RON	Detalii
GeoTrust QuickSSL Premium SAN	716,27 RON	Detalii
Comodo Unified Communications Certificate	746,92 RON	Detalii

Numele planului	Preț
PROMO Basic Hosting	3,83 RON	Detalii
PROMO Advanced Hosting	12,44 RON	Detalii
PROMO Expert Hosting	29,00 RON	Detalii
PROMO Super Hosting	38,65 RON	Detalii

Alexhost Review

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