We had the company as a hosting provider for nearly 10 years. They were exceptional for almost 9 of them. Something drastically went wrong with this company. Initially, we purchased the unlimited plan (unlimited domains and email addresses). We never changed the plan. The company called it their "Starter Unlimited Plan." They changed the name of the plan later to "Business Plan." We were paying for the unlimited option regardless of what it was called. During the final year of service, the company downgraded our plan to a "Starter" limited plan without consulting with us while still charging us for the unlimited plan and even while increasing the price. Upon our notifying them of this, they would provide no explanation. They would not acknowledge their error. We were paying more than a current Business Plan member was, yet there were only providing us with a starter plan that was the lowest plan they offered. Essentially, the company reduced our service plan while still taking the money for the better plan. The company lacks integrity to say the least.

I went with these guys because they're apparently Canadian and "were" rated pretty high. However, as soon as my prepaid plan is up I'm leaving. There is no way that updating Wordpress versions and a few plugins on 5 sites that barely get any traffic should take HOURS every single time. Updates take forever, time out and FAIL half the time so I have to retry over and over. Support is useless basically saying it's my fault because my sites get too much traffic. Really? If you can't handle the little traffic I get then you shouldn't be hosting AT ALL. Don't waste you time or money on these guys.

This is the absolute worst hosting company possible. You can;t call them, when you use their chat, there is only one guy on there name Luke and he is a POS. This guy is so rude and sarcastic that i want to reach through the screen and strangle mim. I have over 20 clients dealing with 6 different hosting companies and this is the worst

I did not think anyone would beat my last host (jaguarpc) for the worst hosting ever, But after 5 years with hostupon i have started looking for a new place. the uptime is crap, servers are slow, ftp connections get rejected if you upload more than 10 files every 10 minutes. they changed the cpanel hosting without warning. now half my sites wont work. HUGE security flaws in multiple areas of their "hosting" and the tech support is like talking to a wall. i swear it might even be a chat bot as humans can not be that slow and uneducated in hosting. Ive tried countless times to resolve the FTP issues, or the security issues., etc etc and they always have the most generic responses to basically tell me its all on my end. Basic cpanel hosting, find somewhere else. WORST HOSTING EVER