Expert and User Insights by RackBank Datacenters Pvt Ltd Customers
RackBank® is a reputed & trusted name among the data centers in India,provides fully managed hosting services, collocation services ,dedicated servers & around the world. We have a Tier 3 Datacenter located in the heart of Central India, Indore. The sophisticated onsite security ensures the safety of servers at our Datacenter. We offer the best in class server hosting services ...
Guys. In one word. They are user friendly. If you talk about support one consultant tell other thing. Another consultant tell other. I buyed a service i told to downgrade my vps. First they are not providing this thing also even all datacentre and vps company provide this so feature is too down even you did not get self restart and stop button of vps. After that you have to do lots of paper work i give my aadhar card for kyc and they told me its enough after sometime when i told to downgrade they tell that you did not did kyc. So dont give anything your details on whatsapp support. After that they told me to give. I did it again with pan card, mobile number verification, email verification, one consultant told me that you can give your relative document also because i do not have my own pan card when i give them they told me to give tour own. So you can undestand what type of support they give. After that they told me to do video kyc o my god. I will open bank account if i give my document to them this much. So i told to leave it they suspended my vps. Its 100% real i will give you screenshots. And pricing is also so high. And taking about reliability you vps will go down upto 1 hr to 2hr in 24 hrs.
I needed a great hosting company with a track record for some of my money sites. I had an issue with a PHP content I needed to keep running on the server that gave me a few issues, I reached them, and in under an hour, I was reached and dealt with. They didn't just teach me how to approach, they actually took it upon themselves to do the full installation for me. some other things that I like about RackBank are - 1.Minimum cost 2.24/7 Customer Support 3.Green Data Center
In central India, Rackbank is one of the best service providers. It provides best colocation services with great disaster recovery plans. Rackbank is providing 99.98% uptime availability which is a great asset to work with.
we are so sorry to hear about your unfortunate experience. We really appreciate your feedback, Please give us chance to resolve your issue , we checked at our end, but we didn't find any order with name , please share your order id. so that we can track this issues.
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