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Canaca.com vs Arvixe

Comparison
Opțiuni comparate Vizitați Canaca.com Vizitați Arvixe
Tarife
4 planuri de găzduire 23 planuri de găzduire
Preţ de pornire 42,05 RON / lună 16,90 RON / lună
Domeniu gratuit Nu Da
Cupoane Nu Nu
Note utilizatori
1.8
1.9
Fiabilitate 1.0
1.7
Tarife 3.0
2.3
User Friendly 1.0
1.8
Asistență 1.0
1.5
Facilități 3.0
2.0
Comentarii turiști
1 review 190 recenzii
Cea mai recentă recenzie pozitivă No reviews yet
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Mai mult : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Mai puțin
Cea mai recentă recenzie negativă
Terrible customer service
I'd prefer not say,
3.6
We've been with them for years and every time we need to get ahold of them (maybe once a year) we have a terrible time. I've been emailing, filling out forms, calling and have been "first in line" on their phone queue now and... Mai mult still can't get anyone to talk to. I'm just trying to update our credit card info. It shouldn't be this hard. Mai puțin
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Mai mult rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Mai puțin
Servicii Găzduire Partajată
1 plan de la 42,05 RON la 42,05 RON 8 planuri de la 16,90 RON la 169,04 RON
Sub 4$ Nu

PersonalClass

4,00 RON / L
  • Spațiu: Nelimitat
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
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Sub 8$ Nu

PersonalClass Pro

7,00 RON / L
  • Spațiu: Nelimitat
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
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Peste 10$

Web Hosting

9,95 RON / L
  • Spațiu: 10 GB
  • Lățime de bandă: 499.92 GB
  • Panou: cpanel
  • Numărul de site-uri: 1
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BusinessClass

22,00 RON / L
  • Spațiu: Nelimitat
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
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VPS
Nu
4 planuri de la 169,04 RON la 422,59 RON
Sub 4$ Nu Nu
Sub 8$ Nu Nu
Peste 10$ Nu

VPS CLASS

40,00 RON / L
  • Spațiu: 50 GB
  • Lățime de bandă: Nelimitat
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Server dedicat
3 planuri de la 633,67 RON la 1.056,26 RON 8 planuri de la 543,87 RON la 1.510,76 RON
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Sub 8$ Nu Nu
Peste 10$

PLAN 1

149,95 RON / L
  • Spațiu: 8 TB
  • Lățime de bandă: Nelimitat
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Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 RON / L
  • Spațiu: 128 GB
  • Lățime de bandă: Nelimitat
Vedeți planul Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
Servicii Găzduire Cloud
Nu
3 planuri de la 456,40 RON la 625,43 RON
Sub 4$ Nu Nu
Sub 8$ Nu Nu
Peste 10$ Nu

Basic

108,00 RON / L
  • Spațiu: 150 GB
  • Lățime de bandă: Nelimitat
Vedeți planul Basic
Locații server
1 din 6 2 din 6
America de Nord Da Da
Europa Nu Nu
Asia Nu Da
Australia și Oceania Nu Nu
America de Sud Nu Nu
Africa și Orientul Mijlociu Nu Nu
Servicii de asistență
0 din 6 5 din 6
Live Chat Nu Da
Asistență telefonică Nu Da
Asistență e-mail Nu Da
Asistență forum Nu Da
Ghiduri video Nu Nu
Bază de cunoștințe Nu Da
Suport CMS
0 din 9 5 din 9
WordPress Nu Da
Wordpress Gestionat Nu Nu
Joomla Nu Da
Drupal Nu Da
Magento Nu Da
Fantastico Nu Da
Softaculous Nu Nu
PrestaShop Nu Nu
Zen Cart Nu Nu
Suport OS
0 din 2 2 din 2
Windows Nu Da
Linux Nu Da
Suport lingvistic
0 din 7 2 din 7
PHP Nu Da
Java Nu Nu
Python Nu Nu
Node.js Nu Da
Django Nu Nu
Perl Nu Nu
Ruby on Rails Nu Nu
Suport pe bază de date
0 din 3 1 din 3
MongoDB Nu Nu
MySQL Nu Da
PostgreSQL Nu Nu
Suport pe tipuri de plată
0 din 6 3 din 6
PayPal Nu Da
Card Nu Da
Skrill Nu Da
Transfer Bancar Nu Nu
Webmoney Nu Nu
Bitcoin Nu Nu
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