I had a horrible experience with WhoGoHost. My site keep going down, sometimes for 2 hours. I monitored it with a site uptime
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service. And to load any page is excruciatingly slow. So, I decided to move to a better host. To my surprise, WhoGoHost kept billing my card for a hosting plan I have cancelled. And when I contacted them they kept telling lies upon lies, saying they couldn't find my request to cancel and they didn't bill me. When I threatened them, they claimed they have finally found my mail and actually billed me. Till now, they have refused to refund my money, saying I have to use the money to sign up for any of their other services. Imagine! If you're considering using this once great web host that have been become awfully terrible, please don't. You'll be disappointed. I don't even want to get started with their arrogant and incompetent customer service. They are always escalating your ticket to another department instead of fixing your issue. Search online, you will see my bad user experiences.
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