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Memset vs HostArmada

Comparison
Opțiuni comparate Vizitați Memset Vizitați HostArmada
Tarife
6 planuri de găzduire 10 planuri de găzduire
Preţ de pornire 741,34 RON / lună 15,17 RON / lună
Domeniu gratuit Nu Da
Cupoane Nu 1 cupon
Note utilizatori
2.2
5.0
Fiabilitate 1.0
5.0
Tarife 3.0
4.9
User Friendly 4.0
5.0
Asistență 1.0
5.0
Facilități 2.0
5.0
Comentarii turiști
1 review 224 recenzii
Cea mai recentă recenzie pozitivă No reviews yet
generally great service, easy user interphase, great support, zero down time.
jamie fabian,
10
been using hostarmada for sometime now, it has been an awesome experience. its affordable, efficient and great support, i would recommend hostarmada to anyone who needs a reliable hosting company.
Cea mai recentă recenzie negativă
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mai mult ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Servicii Găzduire Partajată
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Start Dock

3,59 RON / L
  • Spațiu: 15 GB
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
  • Numărul de site-uri: 1
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Web Warp

4,49 RON / L
  • Spațiu: 30 GB
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  • Panou: cpanel
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Peste 10$ Nu Nu
VPS
Nu
4 planuri de la 185,74 RON la 456,14 RON
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Web Shuttle

43,96 RON / L
  • Spațiu: 50 GB
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Server dedicat
6 planuri de la 741,34 RON la 4.707,47 RON 3 planuri de la 629,54 RON la 1.390,06 RON
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1U 1xQuad-Core

175,46 RON / L
  • Spațiu: 1 TB
  • Lățime de bandă: Nelimitat
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Armada DS - LIFT OFF!

149,00 RON / L
  • Spațiu: 160 GB
  • Lățime de bandă: Nelimitat
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Data Centers
2 din 6 4 din 6
America de Nord Da Da
Europa Da Da
Asia Nu Da
Australia și Oceania Nu Da
America de Sud Nu Nu
Africa și Orientul Mijlociu Nu Nu
Servicii de asistență
3 din 6 6 din 6
Live Chat Da Da
Asistență telefonică Da Da
Asistență e-mail Da Da
Asistență forum Nu Da
Ghiduri video Nu Da
Bază de cunoștințe Nu Da
Suport CMS
2 din 9 8 din 9
WordPress Nu Da
Wordpress Gestionat Nu Da
Joomla Nu Da
Drupal Nu Da
Magento Da Da
Fantastico Da Da
Softaculous Nu Nu
PrestaShop Nu Da
Zen Cart Nu Da
Suport OS
2 din 2 1 din 2
Windows Da Nu
Linux Da Da
Suport lingvistic
0 din 7 4 din 7
PHP Nu Da
Java Nu Nu
Python Nu Da
Node.js Nu Da
Django Nu Nu
Perl Nu Da
Ruby on Rails Nu Nu
Suport pe bază de date
0 din 3 2 din 3
MongoDB Nu Da
MySQL Nu Da
PostgreSQL Nu Nu
Suport pe tipuri de plată
0 din 6 2 din 6
PayPal Nu Da
Card Nu Da
Skrill Nu Nu
Transfer Bancar Nu Nu
Webmoney Nu Nu
Bitcoin Nu Nu
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