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Site5 vs Memset

Comparison
Opțiuni comparate Vizitați Site5 Vizitați Memset
Tarife
13 planuri de găzduire 6 planuri de găzduire
Preţ de pornire 21,11 RON / lună 748,20 RON / lună
Domeniu gratuit Da Nu
Cupoane Nu Nu
Note utilizatori
1.6
2.2
Fiabilitate 1.6
1.0
Tarife 1.8
3.0
User Friendly 1.6
4.0
Asistență 1.4
1.0
Facilități 1.7
2.0
Comentarii turiști
155 recenzii 1 review
Cea mai recentă recenzie pozitivă
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Cea mai recentă recenzie negativă
NO NO NO!
Jorge Vergara,
2.4
Login page says "This site is restricted" I have tried to resolve the issue with 6 different support agents, spent more than 2 hours each time, and none of them has been able to help me out. Those guys are completely useless.... Mai mult Do yourself a favor and keep your stuff away from this host! Mai puțin
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mai mult ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Servicii Găzduire Partajată
3 planuri de la 21,11 RON la 50,96 RON
Nu
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Sub 8$

hostBasic

4,95 RON / L
  • Spațiu: Nelimitat
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
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Nu
Peste 10$

hostPro

8,95 RON / L
  • Spațiu: Nelimitat
  • Lățime de bandă: Nelimitat
  • Panou: cpanel
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Nu
VPS
7 planuri de la 234,53 RON la 1.385,88 RON
Nu
Sub 4$ Nu Nu
Sub 8$ Nu Nu
Peste 10$

VPS2

55,00 RON / L
  • Spațiu: 50 GB
  • Lățime de bandă: Nelimitat
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Nu
Server dedicat
Nu
6 planuri de la 748,20 RON la 4.751,09 RON
Sub 4$ Nu Nu
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Peste 10$ Nu

1U 1xQuad-Core

175,46 RON / L
  • Spațiu: 1 TB
  • Lățime de bandă: Nelimitat
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Servicii Găzduire Cloud
3 planuri de la 85,28 RON la 153,51 RON
Nu
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Sub 8$ Nu Nu
Peste 10$

Plus

20,00 RON / L
  • Spațiu: 10 GB
  • Lățime de bandă: 102.4 GB
Vedeți planul Plus
Nu
Data Centers
4 din 6 2 din 6
America de Nord Da Da
Europa Da Da
Asia Da Nu
Australia și Oceania Nu Nu
America de Sud Da Nu
Africa și Orientul Mijlociu Nu Nu
Servicii de asistență
5 din 6 3 din 6
Live Chat Da Da
Asistență telefonică Da Da
Asistență e-mail Da Da
Asistență forum Nu Nu
Ghiduri video Da Nu
Bază de cunoștințe Da Nu
Suport CMS
5 din 9 2 din 9
WordPress Da Nu
Wordpress Gestionat Nu Nu
Joomla Da Nu
Drupal Da Nu
Magento Da Da
Fantastico Da Da
Softaculous Nu Nu
PrestaShop Nu Nu
Zen Cart Nu Nu
Suport OS
1 din 2 2 din 2
Windows Nu Da
Linux Da Da
Suport lingvistic
2 din 7 0 din 7
PHP Da Nu
Java Nu Nu
Python Da Nu
Node.js Nu Nu
Django Nu Nu
Perl Nu Nu
Ruby on Rails Nu Nu
Suport pe bază de date
1 din 3 0 din 3
MongoDB Nu Nu
MySQL Da Nu
PostgreSQL Nu Nu
Suport pe tipuri de plată
2 din 6 0 din 6
PayPal Da Nu
Card Da Nu
Skrill Nu Nu
Transfer Bancar Nu Nu
Webmoney Nu Nu
Bitcoin Nu Nu
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