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A Small Orange vs Memset

Comparison
Opțiuni comparate Vizitați A Small Orange Vizitați Memset
Tarife
20 planuri de găzduire 6 planuri de găzduire
Preţ de pornire 12,32 RON / lună 740,10 RON / lună
Domeniu gratuit Da Nu
Cupoane Nu Nu
Note utilizatori
1.9
2.2
Fiabilitate 1.7
1.0
Tarife 2.3
3.0
User Friendly 1.8
4.0
Asistență 1.3
1.0
Facilități 2.1
2.0
Comentarii turiști
28 recenzii 1 review
Cea mai recentă recenzie pozitivă
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Mai mult etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Mai puțin
No reviews yet
Cea mai recentă recenzie negativă
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Mai mult me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Mai puțin
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mai mult ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
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Servicii Găzduire Partajată
4 planuri de la 12,32 RON la 84,36 RON
Nu
Sub 4$

Tiny

2,92 RON / L
  • Spațiu: 512 MB
  • Lățime de bandă: 5.12 GB
  • Panou: cpanel
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Nu
Sub 8$

Small

5,00 RON / L
  • Spațiu: 5 GB
  • Lățime de bandă: 51.2 GB
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Nu
Peste 10$

Medium

10,00 RON / L
  • Spațiu: 15 GB
  • Lățime de bandă: 153.6 GB
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Nu
VPS
8 planuri de la 84,36 RON la 632,71 RON
Nu
Sub 4$ Nu Nu
Sub 8$ Nu Nu
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1

20,00 RON / L
  • Spațiu: 30 GB
  • Lățime de bandă: Nelimitat
Vedeți planul 1
Nu
Server dedicat
8 planuri de la 417,59 RON la 1.159,96 RON 6 planuri de la 740,10 RON la 4.699,61 RON
Sub 4$ Nu Nu
Sub 8$ Nu Nu
Peste 10$

Xeon E3-1220 V2

99,00 RON / L
  • Spațiu: 128 GB
  • Lățime de bandă: Nelimitat
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1U 1xQuad-Core

175,46 RON / L
  • Spațiu: 1 TB
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Locații server
1 din 6 2 din 6
America de Nord Da Da
Europa Nu Da
Asia Nu Nu
Australia și Oceania Nu Nu
America de Sud Nu Nu
Africa și Orientul Mijlociu Nu Nu
Servicii de asistență
5 din 6 3 din 6
Live Chat Da Da
Asistență telefonică Nu Da
Asistență e-mail Da Da
Asistență forum Da Nu
Ghiduri video Da Nu
Bază de cunoștințe Da Nu
Suport CMS
3 din 9 2 din 9
WordPress Da Nu
Wordpress Gestionat Nu Nu
Joomla Da Nu
Drupal Da Nu
Magento Nu Da
Fantastico Nu Da
Softaculous Nu Nu
PrestaShop Nu Nu
Zen Cart Nu Nu
Suport OS
2 din 2 2 din 2
Windows Da Da
Linux Da Da
Suport lingvistic
3 din 7 0 din 7
PHP Da Nu
Java Nu Nu
Python Da Nu
Node.js Da Nu
Django Nu Nu
Perl Nu Nu
Ruby on Rails Nu Nu
Suport pe bază de date
1 din 3 0 din 3
MongoDB Nu Nu
MySQL Da Nu
PostgreSQL Nu Nu
Suport pe tipuri de plată
2 din 6 0 din 6
PayPal Da Nu
Card Da Nu
Skrill Nu Nu
Transfer Bancar Nu Nu
Webmoney Nu Nu
Bitcoin Nu Nu
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