Site5 vs Newtek Technology Solutions
|Opțiuni comparate||Vizitați Site5||Vizitați Newtek Technology Solutions|
|13 planuri de găzduire||16 planuri de găzduire|
|Preţ de pornire||22,43 RON / lună||27,14 RON / lună|
|168 recenzii||43 recenzii|
|Cea mai recentă recenzie pozitivă|| |
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
It is rare today that a company provides good customer service.
It is almost impossible to find great customer service
Newtek is my only vendor that provides EXCELLENT customer service.
Today I called into Billing with a que... Mai mult stion. Daniel took the call and very quickly solved the problem.
Then, I off-handedly asked him a non-Billing question. He graciously took the question and answered it. He was AWESOME.
If Newtek could clone Daniel and offered to sell the clones to other companies the stock price would triple.
Thank you Newtek management for hiring and retaining folks like Daniel. I have never been disappointed with Newtek Customer Service in 23 years. Mai puțin
|Cea mai recentă recenzie negativă|| |
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... Mai mult received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost. Mai puțin
Our server has been going down every 2 weeks for the past 2-3 months and I have to call them each time and it took them forever to fix the problem... in the meantime, my whole office can't work and there is no income coming ... Mai mult in. The tech support is hard to get hold off, we called them on a Friday, the problem still not fixed by Monday. Horibble ! Cannot depend on this company. Mai puțin
Servicii Găzduire Partajată
|3 planuri de la 22,43 RON la 1.472,48 RON||3 planuri de la 27,14 RON la 2.219,82 RON|
|Sub 8$|| |
|Peste 10$|| |
|7 planuri de la 22,43 RON la 1.472,48 RON||3 planuri de la 27,14 RON la 2.219,82 RON|
|Peste 10$|| |
|4 planuri de la 27,14 RON la 2.219,82 RON|
|Peste 10$||Nu|| |
Servicii Găzduire Cloud
|3 planuri de la 22,43 RON la 1.472,48 RON||6 planuri de la 27,14 RON la 2.219,82 RON|
|Sub 8$||Nu|| |
|Peste 10$|| |
|4 din 6||1 din 6|
|America de Nord||Da||Da|
|Australia și Oceania||Nu||Nu|
|America de Sud||Da||Nu|
|Africa și Orientul Mijlociu||Nu||Nu|
Servicii de asistență
|5 din 6||4 din 6|
|Bază de cunoștințe||Da||Da|
|4 din 6||4 din 6|
|1 din 2||2 din 2|
|2 din 8||0 din 8|
|Ruby on Rails||Nu||Nu|
Suport pe bază de date
|1 din 3||0 din 3|
Suport pe tipuri de plată
|2 din 6||1 din 6|