Site5 vs SOFTSHELL HOSTING LTD
|Opțiuni comparate||Vizitați Site5||Vizitați SOFTSHELL HOSTING LTD|
|13 planuri de găzduire||7 planuri de găzduire|
|Preţ de pornire||22,43 RON / lună||13,55 RON / lună|
|168 recenzii||4 recenzii|
|Cea mai recentă recenzie pozitivă|| |
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
I have two servers, one in Amsterdam and one in California. Been a client for a little over a year and both have been runing smooth without any downtime.
|Cea mai recentă recenzie negativă|| |
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... Mai mult received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost. Mai puțin
Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and... Mai mult then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious. Mai puțin
Servicii Găzduire Partajată
|3 planuri de la 22,43 RON la 1.472,38 RON||3 planuri de la 13,55 RON la 76,97 RON|
|Sub 4$||Nu|| |
|Sub 8$|| |
|Peste 10$|| |
|7 planuri de la 22,43 RON la 1.472,38 RON|| |
|Peste 10$|| |
Servicii Găzduire Cloud
|3 planuri de la 22,43 RON la 1.472,38 RON|| |
|Peste 10$|| |
|3 planuri de la 13,55 RON la 76,97 RON|
|Sub 8$||Nu|| |
|Peste 10$||Nu|| |
Serviciile de protecție DDoS
|1 plan de la 13,55 RON la 76,97 RON|
|Sub 4$||Nu|| |
DDoS Protection 500+ Gbps Included for FREE
|4 din 6||1 din 6|
|America de Nord||Da||Nu|
|Australia și Oceania||Nu||Nu|
|America de Sud||Da||Nu|
|Africa și Orientul Mijlociu||Nu||Nu|
Servicii de asistență
|5 din 6||2 din 6|
|Bază de cunoștințe||Da||Nu|
|4 din 6||5 din 6|
|1 din 2||1 din 2|
|2 din 8||5 din 8|
|Ruby on Rails||Nu||Nu|
Suport pe bază de date
|1 din 3||2 din 3|
Suport pe tipuri de plată
|2 din 6||0 din 6|