Proxy-Cheap is a proxy provider that has been in the market since 2018, serving 45,000+ users across seven proxy product types. It positions itself on price, with a prominent sale on the homepage at the time of testing, and backs that up with a Chrome extension, Firefox add-on, usage analytics, and 24/7 support.
The order flow is structured and detailed, with more configuration options visible during checkout than most providers surface. I went through the full registration, order, and support flow. Here is what I found.
Proxy-Cheap Pros and Cons
- Seven proxy product types covering static and rotating residential, datacenter IPv4 and IPv6, static and rotating mobile
- Three plan tiers within each product type: Basic, Dedicated, and Premium
- 7-day trial available on Static Residential, Static Datacenter, and Static Mobile
- ISP-level targeting with specific carrier selection at the order stage
- IP availability count shown per country during location selection (999+ vs under 500)
- Auto-extend toggle built into the order form
- Invoice option available during checkout for business buyers
- Ten payment methods displayed at checkout with fees shown transparently per method
- Chrome extension and Firefox add-on for browser proxy management
- Referral program paying up to 25% commission
- Developer section in dashboard: API keys, webhooks, API documentation
- Support took 45 minutes to reach a human agent
- Payment fees are added on top of the displayed price at checkout and vary significantly by method (2.9% plus $0.30 for card, 3.49% plus $0.49 for PayPal)
- Rotating Residential price ($4.99/GB) is fixed across all volume tiers with no visible discount for larger purchases
- No published average response time figure
Proxy-Cheap offers a broad product catalog with useful configuration options baked into the order flow. Head to Proxy-Cheap to explore pricing across all seven product types and claim the current promotional discount at checkout.
Rating Breakdown
To evaluate Proxy-Cheap, I applied our proxy review methodology, a structured framework used across all reviews in this series to ensure scores are consistent, fair, and based on real first-hand experience rather than marketing claims.
Here is how Proxy-Cheap scored across every key parameter.
| Parameter | Score | Why This Score |
| Prices | 8.5/10 | Static Residential from $2.12/month after discount, Static Data Center IPv6 from $0.15/month, and a 7-day trial on three product types are all competitive. Rotating Residential at $4.99/GB with no volume discount is less attractive. |
| Proxy Pool & Coverage | 8.5/10 | Seven product types with ISP-level targeting and carrier selection during ordering. IP count per location shown live during checkout. Specific carrier options (AT&T, Sprint, Comcast, CenturyLink, Verizon, Frontier) visible for US ISP proxies. |
| Performance & Reliability | 8.0/10 | >99% uptime published. No average response time figure is available from the homepage or product pages. |
| Ease of Use | 8.8/10 | The three-step order flow is well-structured and surfaces more configuration detail than most platforms. ISP selector, IP count per country, plan tier comparison, and auto-extend toggle are all present during the order stage. The dashboard is clean with a useful developer section. |
| Support | 7.5/10 | 45-minute wait to reach a human agent. Meg’s response confirmed rotating sessions exist but linked to a guide rather than answering directly. Sticky duration and performance numbers were not addressed. The ticket was closed without confirming the questions were resolved. |
| Overall | 8.3/10 | Proxy-Cheap delivers a broad, well-configured product catalog with a genuinely useful order flow. The support experience is the clearest area for improvement, both in speed and in the completeness of answers provided. |
Proxy-Cheap Prices & Plans
Proxy-Cheap prices its static products per IP per month and its rotating products per GB of traffic.
Seven proxy product types are available, each with its own pricing structure.
Static Residential (ISP) Proxies
Three plan tiers are available for each static product:
| Plan (Quantity) | Monthly Price | Price Per IP |
|---|---|---|
| 1 – 49 IPs | Starting $3.00 | $3.00 |
| 50 – 99 IPs | $125.00+ | $2.50 |
| 100+ IPs | $220.00+ | $2.20 |
A 7-day trial is available for $1.99/IP. The Dedicated tier is marked Popular in the order flow and is the most balanced starting point for individual buyers.
Static Residential IPv6 Proxies
| Plan | Price (Monthly) | Bandwidth |
|---|---|---|
| Single IP | $1.50 | Unlimited |
| Bulk (50+) | $1.00 / IP | Unlimited |
Rotating Residential Proxies
| Traffic Tier | Price per GB | Minimum Commit |
|---|---|---|
| 1 GB – 49 GB | $5.00 | $5.00 |
| 50 GB – 199 GB | $4.00 | $200.00 |
| 200 GB – 999 GB | $3.00 | $600.00 |
| 1000 GB+ | $2.00 | $2,000.00 |
The per-GB rate is the same across all tiers, which means there is no volume discount built into the rotating residential product. Buyers who need large amounts of rotating residential traffic should factor this in.
Static Datacenter IPv4
| Quantity | Price Per IP (Monthly) | Features |
|---|---|---|
| 1 – 99 IPs | $1.50 | Unlimited Bandwidth, 100Mbps |
| 100 – 499 IPs | $1.20 | Unlimited Bandwidth, 1Gbps |
| 500+ IPs | $0.90 | Dedicated Infrastructure |
Static Datacenter IPv6
| Quantity | Price (Monthly) | Price Per IP |
|---|---|---|
| 10 IPs | $4.00 | $0.40 |
| 50 IPs | $15.00 | $0.30 |
| 100+ IPs | $20.00+ | $0.20 |
Static Mobile Proxies
Dedicated 4G/5G mobile devices. No rotation.
| Plan Duration | Price | Features |
|---|---|---|
| Weekly | $25.00 | Unlimited GB, Dedicated Device |
| Monthly | $80.00 | Unlimited GB, Dedicated Device |
Rotating Mobile Proxies
Billed by traffic. 4.5M+ IPs across 10+ countries.
| Traffic Tier | Price per GB | Minimum Order |
|---|---|---|
| 1 GB – 9 GB | $12.00 | 1 GB ($12.00) |
| 10 GB – 49 GB | $10.00 | 10 GB ($100.00) |
| 50 GB+ | $8.00 | 50 GB ($400.00) |
Payment Methods
Ten payment methods are listed at the checkout step, each with its processing fee shown explicitly:
- Credit card: 2.9% + $0.30
- Crypto: 0.8%
- PayPal: 3.49% + $0.49
- Giropay: 1.4% + $0.30
- iDeal: flat $0.35
- Przelewy24: 2.2% + $0.30
- Kakao Pay: 3.1% + $0.25
- Naver Pay: 3.1% + $0.25
- Payco: 3.1% + $0.25
- Samsung Pay: 3.1% + $0.25
Displaying the fee for each payment method before confirming is a transparent approach that most providers do not adopt. The practical implication is that the price you see during Order Setup is not the final price.
Crypto at 0.8% is the lowest-fee option for buyers who use it. Card at 2.9% plus $0.30 is standard for Stripe-based processing.
- Seven proxy types covering residential and datacenter
- Three plan tiers per product type
- ISP and carrier selection during ordering
- 7-day trial on three product types
- HTTP HTTPS and SOCKS5 support
- Chrome and Firefox browser proxy extensions
- API keys webhooks and documentation in dashboard
- Referral program up to 25% commission
- Auto-extend toggle at the order stage
- Usage analytics built into dashboard
- Invoice option available during checkout
Performance
Proxy-Cheap publishes a single performance figure: greater than 99% uptime. No average response time figure appears on the homepage, product pages, or in the order flow.
| Metric | Proxy-Cheap Figure |
| Uptime | >99% |
| Average response time | Not published |
Buyers who need a specific response time benchmark before committing should use the trial period on Static Residential, Static Datacenter, or Static Mobile to test against their actual targets.
Ease of Use
I evaluated four stages: the homepage, the registration flow, the dashboard, and the order and checkout process.
1. The Homepage
Proxy-Cheap’s homepage at the time of testing was running a seasonal promotion with a live countdown timer: “Crack Open 20% Off Proxies,” with promo code EASTER20 and a timer counting down the remaining hours.
This is the first thing a visitor sees.
Clicking “Create Account” opens a split-screen page. The right panel contains the “Create Account” form with three options:
- Continue with Google
- Continue with Github
- Email address and password (manual)
The manual form requires agreeing to Terms and Conditions and completing a reCAPTCHA. Registration is among the simplest.
After submitting, the platform sends a verification email. An email verification reminder card appears in the sidebar immediately after login, with a Resend link if the email does not arrive.
Registration verdict: Fast and minimal. Google and GitHub sign-in reduce the barrier for developer users. The reCAPTCHA is standard. Email verification happens post-login rather than blocking access, which means you can explore the dashboard immediately.
3. The Dashboard
The dashboard opens on the Overview page with the greeting “Hey! Here’s what is happening right now…”
Three status tiles appear at the top of the main panel: Active Proxies, Expiring Soon, and Inactive, each showing 0 for a new account. An “Order proxy” button sits to the right of the tiles.
The left sidebar is organized into four labeled sections:
- GENERAL: Overview, My Proxies
- PARTNERSHIP: Referrals, Reseller
- DEVELOPER: Api Keys, Webhooks, Api Documentation
- TOOLS: What is my IP?, Need Help?
The account balance and a “Top Up” button are visible at the top of the sidebar, alongside a large blue “Order proxy” button. This is where you initiate a purchase.
A Special Offers carousel in the main panel shows three cards: Earn Money by Referring a Friend, the Google Chrome Proxy Extension, and the Mozilla Firefox Proxy Add-On. These are surfaced proactively as soon as you log in, before you have placed any order.
The balance and “Order proxy” button being visible at all times in the sidebar makes the next step clear.
4. The Order Flow
Clicking “Order proxy” opens a full-screen, three-step flow: Order Setup, Personal Details, and Checkout.
This is a different experience from a standard product page: the entire purchase happens inside a structured modal rather than navigating to separate pages.
Order Setup is the most detailed step. It begins with a “Select The Service” grid showing all seven product types as cards, each displaying the starting price with the discounted rate highlighted. Selecting a product updates the plan options below.
For Static Residential (ISP), three plan tiers appear side by side:
- Basic: shared by up to 3 users, 1GB bandwidth limit, no speed or concurrency upgrades, from $2.29/month
- Dedicated (marked POPULAR): single user, unlimited bandwidth, speed and concurrency upgrades, from $2.12/month
- Premium: never-used IP, unlimited bandwidth, speed and concurrency upgrades, from $5.47/month
Below the plan selector, four configuration fields appear:
- Proxy Location (dropdown with country flag, country name, and IP count displayed per entry)
- ISP (dropdown to select a specific carrier within the chosen country)
- Number of Proxies (IPs)
- Time Period
- Auto-extend toggle (on by default)
The IP availability count in the location dropdown is a genuinely useful feature. Selecting the United States or United Kingdom shows 999+ IPs available; selecting Ukraine or UAE shows under 500. This tells the buyer about pool depth before committing.
The ISP dropdown for US proxies lists specific carriers: AT&T, Sprint, Comcast, CenturyLink, WindStream, Camplink, Verizon Business, and Frontier Communications.
Being able to target a specific ISP at the order stage, rather than getting a random assignment, is useful for ad verification or geo-fidelity use cases.
An Order Summary panel on the right updates in real time as configuration changes. It shows the price per IP, number of IPs, time period, total price, and a Special Offer (“Add 2 more months and get 5% discount!”) with an Apply button.
Before moving to Personal Details, a modal appears: “Do you need an invoice? Let us know if you need an invoice for this purchase. If yes, we’ll ask for the necessary billing details.
If not, we just need your country for compliance purposes.” Two buttons: “Yes, I need an invoice” and “No, I don’t need an invoice.”
This prompt is well-timed: it appears before personal details are collected, rather than as an afterthought at the end.
Personal Details asks for country confirmation: “Before proceeding, please select your country. This helps us apply the correct payment options, and compliance rules.” A single country dropdown and a Save and Continue button.
Checkout shows the account balance, followed by a full list of ten payment methods, each with its processing fee stated explicitly.
Selecting Credit Card expands a Stripe-powered card form with country auto-detected, an optional “Save my information for faster checkout” field, and an email field.
The Order Summary updates the total to include the payment fee, so the final amount is visible before clicking Checkout.
The explicit payment fees at checkout are transparent, though buyers should go in aware that the displayed proxy price is not the price they will pay.
Level of Support
Proxy-Cheap advertises 24/7 customer support on the homepage. The live chat is accessible from every page via the chat widget in the bottom right corner, and the Contact Us page also shows the chat widget alongside a support ticket form.
The chat is powered by Zendesk. For this review, I tested the live chat directly.
The Chat
The chat opened at 10:13 AM with a greeting: “Hello! Welcome to Proxy-Cheap Support. How can we help you?”
Four category tiles appeared: Billing and Payments, Setup and Configuration, Troubleshooting and Support, and VPN Setup and Configuration.
I selected “Yes” to get more help, which triggered a form asking for my name, email, and concern category (General Inquiries).
After submitting, the bot asked me to send my Proxy ID while waiting for an agent. I had no active proxies, so I skipped this and submitted my question:
“Do you support both rotating and sticky sessions? What’s the maximum sticky session duration? Also, what do your performance numbers look like?”
Meg joined the conversation at 10:58 AM. That is a 45-minute wait.
Her response: “For rotating residential proxies, yes. Here’s the step: How to use long session IDs (NNID) for rotating residential proxies.”
That was the full answer. What it confirmed:
- Rotating residential proxies exist
- There is a guide on long session IDs
What it did not address:
- The maximum sticky session duration
- Whether sticky sessions are supported on other proxy types
- Any performance figures
Two minutes after sending her first message, Meg sent an idle check: “Hi again! Just checking in, it looks like we’ve been idle for a few minutes. If you’re still there, feel free to send a message.”
Eleven minutes after her first response, at 11:09 AM, she closed the ticket: “Since our chat has been inactive for a few minutes, I’ll be ending this session for now.”
The session was closed before the original question had been fully answered. The sticky session duration question and the performance question received no response at all.
What This Tells You
A 45-minute wait is long. Most providers in this review process deliver a human response within 2 to 21 minutes. That alone would merit a lower score. But the answer itself is the larger issue.
Meg confirmed that rotating residential proxies exist and provided a guide link.
She did not answer what the maximum sticky session duration is, she did not address whether other product types support sticky sessions, and she closed the ticket before the performance question received any response.
For a buyer evaluating Proxy-Cheap for a scraping operation where session behavior is a technical requirement, this support interaction leaves them no better informed than before they opened the chat.
Documentation
The Resources dropdown in the top navigation organizes all self-service content into three categories:
- Solutions: Enterprise Solutions, White Label Reseller, and Referral Program.
- Resources: Getting Started guide, Blog, Google Chrome Proxy Extension, and Mozilla Firefox Proxy Add-On.
- Developers: API Documentation (linking to the Postman-hosted reference). The API covers two integration types: a REST API for calls you initiate, and Webhooks for calls Proxy-Cheap sends to your endpoint. Authentication uses X-Api-Key and X-Api-Secret passed as HTTP headers, with all payloads in JSON format.
This is clean, developer-standard documentation that makes integration straightforward for anyone already familiar with REST APIs.
My Verdict on Support
Key observations:
- 45 minutes elapsed between the question being submitted and Meg joining the conversation
- Meg’s answer confirmed rotating sessions exist and linked to a guide, but did not state the sticky session duration
- Performance figures were not addressed at any point
- The ticket was closed 11 minutes after Meg’s first response, without confirming the questions were answered
- The bot required three interaction steps before routing: category selection, name/email/concern form, and a Proxy ID request
The 7.5/10 score reflects a support interaction that left the core technical questions unanswered and closed before the buyer had what they needed.
Conclusion: Do We Recommend Proxy-Cheap?
Yes, with a clear note on support.
Proxy-Cheap’s product catalog is broad, and the order flow is one of the most detailed in these reviews.
ISP-level targeting with specific carrier selection, plan tiers within each product type, live IP counts per country, auto-extend, and an invoice option all reflect a platform built for buyers who want to configure precisely rather than just pick a volume tier. The browser extensions and developer API section add value for technical users.
The support experience is the platform’s clearest weakness. A 45-minute wait followed by an incomplete answer and an early ticket closure is not consistent with the 24/7 support claim on the homepage. Buyers who rely on support for technical questions should factor this into their decision-making.
For buyers who know what they need, can configure their order without support assistance, and want a broad catalog with ISP-level targeting at competitive prices, Proxy-Cheap delivers.
