I have been a customer of their services for five consecutive years, but I can no longer recommend them to anyone based on my recent experiences.
F
...or the first five years, my VPS operated seamlessly without any errors or issues. However, after they relocated their data center to a new location, I encountered significant problems. On the very first day post-relocation, all the system files on my VPS became corrupted. I immediately reached out to support, where I was advised to use VNC. Unfortunately, it was not checked that the VNC system itself was also compromised. I informed the support team about this, and they acknowledged the issue. It took them an hour to resolve the file corruption.
After resolving the initial system corruption, I spent two days repairing the database because, unfortunately, all ten of my databases had also been affected. Following this, a new problem emerged: every day, without fail, at precisely 19:00, my VPS would shut down automatically. Each day, I contacted Contabo's support team, only to receive the repetitive, robotic response: "Everything seems fine on our side." I provided screenshots each time to substantiate my claims, but the response remained unchanged.
And no i will not use any of their services from now on, also do not try to reply me to contact Contabo and talk about my problem you already have 20+ mails in the last 7 days where you did not helped me at all.
Afișează mai multeArată mai puțin